Our Guarantee and returns Policy
Please check your quantities carefully prior to order as there is a 20 percent handling fee on all returns.
Original docket or invoice must accompany all goods returned.
We will credit only full unopened, undamaged boxes in good condition within 30 days of invoice.
No credit will be given on sale items, discontinued lines or any line of tiles where the batch is no longer stocked.
Quantity estimates are given as a service only and no responsibility will be taken for shortages or oversupply due to misinterpretation.
Please ensure all materials received are checked for quantity and quality within 3 days of receipt.
All manufacturers allow a tolerance of shade variation with ceramic and porcelain tiles.
No guarantee is given against crazing.
NO CREDIT WILL BE GIVEN ON TILES NOT STOCKED IN W.A.
NO CLAIM MAY BE MADE ONCE THE TILES ARE FIXED EVEN IF THEY ARE THE WRONG ONES OR DAMAGED OR FAULTY.